EV Drivers

The US Supercharge app

Start today!

Drivers! Here's how it works...

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1. Download the app

Download the US Supercharge app @  the Apple app Store or Google Play. Available to download here.

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2. Add a Payment method

Add a payment method by opening the app & clicking on the + in top left menu tab.

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3. Find a charging Location

While sitting comfortably in your EV open the US Supercharge app and select the location icon on the map.

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4. Select the matching Plug

Swipe up to see all EV plugs available. Select the matching EV plug ID and click start charge. Open your charge port, exit your EV and plug in!

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Why US Supercharge?

Drivers love that we offer:

  • Tesla & CCS plugs @ Level Three Superchargers
  • Tesla & J Type plugs @ Level Two Chargers
  • Competitive prices
  • Convenient locations
  • Supercharged speed
  • Offer help desk support

 

Drivers love our cool stuff:

  • Click on the filter icon to sort connector types &  AC/DC current types.
  • Click on the location address to get Apple, Google map or Uber directions.
  • Heart your favorite locations for easy access in your Favorites menu tab.
  • Add your RFID Card to your US Supercharge account to swipe and charge!
  • CCS and Tesla plugs are both available at our Superchargers.

 

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Help Desk Tips

Helpful Tips & Suggestions:

  • Make sure you select the matching EV Plug ID you intend to use.  Selecting the wrong plug ID can cause unwanted delays.
  • It's most convenient to start your charge from inside your car. Just open the app and select the location icon on the map to start your charge.
  • If you encounter a session default.  Unplug from your EV and put it back in the holster.  Close out the US Supercharge app completely on your phone.  Wait for the charger to say available and start again.
  • It's easiest to download the app and add a payment method when you have a wi-fi connection.  
  • Download the app @  app store & google play and add your payment method prior to arrival for a seamless experience.
  • If you are unable to locate the EV Plug ID on the map use the QR Code reader in the app to scan the QR code on the charger.
  • Drivers familiar with the app are able to use it with comfort and ease. 

 

 

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Frequently asked question